Print Shop Frequently Asked Questions
Answers to the most frequently asked questions.
What is Print Shop, and how does it benefit my print business?
Print Shop is an online quote automation system designed specifically for local print shops. It streamlines the quoting process, enabling you to provide fast, accurate quotes to customers without the manual back-and-forth. This allows you to save time, respond faster to inquiries, and focus on the core operations of your business, ultimately increasing productivity and customer satisfaction.
How does Print Shop’s quote automation work?
With Print Shop, customers can enter the details of their desired print job directly on your website or portal. Print Shop’s system can automatically calculate the quote based on the specifications, delivering an instant, customized response or send you the quote specifications to an order tracking backend we include as part of the system. This removes the need for manual calculations and email exchanges, letting customers get the information they need right away.
Is Print Shop difficult to set up?
Not at all! Print Shop was built with simplicity in mind. It’s designed to be user-friendly, with a quick setup process. Most print shops can have the system up and running in within a few days. We’ll customize the quote automation system to your specific needs. If you need any help during setup, our support team is ready to assist you with step-by-step guidance to ensure a smooth integration.
How does Print Shop improve accuracy in quotes?
Print Shop uses your pre-set parameters and either sends the customer job information to you or uses pricing rules that you define during setup to provide instantaneous quotes and checkout if desired. This eliminates the risk of human error in calculations, ensuring that each quote is accurate and consistent. With Print Shop, you can trust that your quotes will always reflect your exact pricing policies without any guesswork or costly mistakes.
How does Print Shop handle custom or complex orders?
Print Shop is highly adaptable and can handle a wide range of job specifications. Whether it’s a straightforward flyer or a large-scale, custom print project, Print Shop lets you customize quote fields to cover all possible options. Customers simply input their requirements, and Print Shop takes care of the rest, providing a tailored quote immediately or provides everything you need to make the complex simple.
What if a customer needs to make changes to their order?
Print Shop allows customers to adjust their order specifications and receive updates either instantly or through a prioritization we establish for you. This flexibility makes it easy for customers to see how different options affect their price, and it saves your team time by eliminating repeated manual re-quoting. It’s a seamless experience that gives customers control while keeping your quoting process streamlined.
7. Does Print Shop integrate with my existing systems?
Print Shop is designed to work with a variety of web platforms, making integration straightforward. If you have a specific setup or unique requirements, our support team can help you ensure a smooth integration with your current systems.
How does Print Shop help increase conversions?
By providing fast, automated quotes, Print Shop keeps customers engaged at the peak of their interest. The fast response time prevents potential customers from drifting to competitors and encourages them to take the next step, resulting in higher conversion rates. This gives you a competitive edge and increases the likelihood of turning inquiries into confirmed orders.
Can Print Shop help reduce my administrative workload?
Absolutely. Print Shop automates one of the most time-consuming tasks for print shops—manual quoting. By streamlining the process, Print Shop reduces the time your team spends on quotes and minimizes the need for back-and-forth communication. This frees up your staff to focus on production, customer service, and other essential business tasks, saving you time and reducing overhead costs.
What support does Print Shop provide after I sign up?
Our team is dedicated to helping you get the most out of Print Shop. We provide onboarding assistance, technical support, and guidance on how to customize the system to meet your needs. If you ever run into issues or have questions, our support team is available to assist you every step of the way.
